Hospitality Team Member

Hospitality position at Luxury Destination Ranch

Job Title: Hospitality Team Member 

Job Type: Full-time, rotating days, seasonal September-March

Location:

Destination Ranch outside Condon, Or. Housing and meals provided when working. 

Job Purpose:

A hospitality concierge is responsible for providing the highest level of guest services to visitors of HHR. This person should be capable of making a guest feel at home while away from home, delivering memorable experiences, orchestrating exceptional guest services, and assisting with any requests that visitors might have.

Key Responsibilities:

• Greet all guests with a personalized and friendly greeting
• Provide intuitive, friendly, yet quiet dinning service during family style meals 
• Tidy guest rooms & public spaces
• Assist chef when needed 
• Handle guest inquiries and complaints promptly and professionally
• Knowledge in providing
  recommendation and suggestions for places to visit, dine, and sightsee within the Columbia Gorge area. 
• Maintain accurate records of guest requests and preferences
• On check-in, assist guests with luggage, check-in, check-out, and any other needs
• Liaise with others within the HHR team including the chef, front office, ranch staff, and management

Experience and Skills:

• Proven experience in the hospitality
  industry, with a emphasis on guest services
• Excellent
  communication and internarconal interpersonal skills
• Familiarity with the local area and attractions and or ability to learn
• Ability to work independently or as part of a team
•  High level of organization and attention to detail
• Availability to work flexible hours, including evenings and weekends
• Ability to be on your feet for 8+ hours
• Due to location of the ranch and start times, overnight stays are required unless home is within a 30 mile radius 
• Positive, friendly attitude, with a willingness to go the extra mile for guests

Work Environment:

• Job is primarily indoors however we do have special events outdoors and may be working outdoor in a variety of weather conditions.  
• The role also requires some physical activity, such as lifting up to 50lbs and carrying luggage
• Days are long and mostly standing

Salary: $35K-$45K for 6 months of work

Position is seasonal. The lodge is open 7 days a week taking Thanksgiving off and December 15-January 3rd during the season. 

Season-September- April 1st, 2024

If you possess excellent customer service skills, the ability to multitask

efficiently, enjoy working within a team environment and have a commitment to exceeding guest expectations, then you could be an ideal fit.  We invite you to apply here by sending us your resume outlining how you could be an ideal team member. mindiscockers@gmail.com